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course policies (UK)
Full refunds are available 15 business or more days before the scheduled event date. Cancellations made 10 or more business days before the event will be credited toward future events, however, no refunds will be issued. Rescheduling course attendance within 10 full business days or less will be subject to a transfer fee of £100. No refunds or credits will be available for participants that fail to attend all days of the course. Substitutions will be accepted at any time prior to commencement of the course.
We may cancel courses for low attendance up to 5 business days prior to the start date. Should your course be cancelled you will be offered your choice of a discount on the next appropriate instance of the course or a full refund.